Privacy Policy and Cookie Use on This Site

This policy covers buckscountywaterproofing.com and the phone number shown on it. {{TODO: effective date and the legal name of the site owner}}

What we collect

• Calls. The number you call from, the time and length of the call, and the ZIP or area you mention. Calls may be recorded for quality and to send the request to the right company. {{TODO: confirm whether calls are recorded and, if so, the disclosure played at the start of the call}}
• The contact form. Your name, phone, ZIP, the problem you pick, and anything you type in the optional email and message fields.
• Technical data. Your browser type, the pages you open and the page that sent you here, kept in server logs for security.

How it's used

To answer your call or form, to pass your request to the independent waterproofing company that handles jobs in your ZIP, and to call or text you back about that request. We don't sell your information to data brokers, and we don't use it for unrelated marketing.

Who sees it

The waterproofing company your request goes to, the call-tracking and hosting services that run the phone line and the website, and anyone the law requires us to share it with. Each of those services may only use it to provide its service to us.

Cookies and browser storage

The site stores one small item in your browser to remember your cookie choice. That's necessary for the banner to work and doesn't track you.

If you click Accept analytics, the site also loads an analytics tool that sets cookies to count visits, which pages get read and which ones lead to a phone call. If you click Necessary only, or ignore the banner, no analytics cookies are set. You can change your choice any time with the Cookie settings link in the footer, or by clearing this site's data in your browser.

How long it's kept

Form submissions and call records are kept as long as needed to handle the request and settle any question about it, then deleted. {{TODO: retention period, for example 24 months}}

Your choices

You can ask what we hold about you, ask us to correct it, or ask us to delete it. You can also reply STOP to any text message to stop texts. Send requests to {{TODO: privacy contact email}} or call (XXX) XXX-XXXX.

Children

This site is for adults arranging home repairs. We don't knowingly collect information from children under 13.

Changes

If this policy changes, the new version will be posted on this page with its effective date.